Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

We have appointed a data protection officer for our company.

Oliver Eckert
corporatr GmbH

Lindpaintnerstrasse 88
70195 Stuttgart

Phone: +49 711 13203200
Email: dpo@cqse.eu

 

4. Data collection on our website

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

When you contact us via one of our online forms, via email or other contact methods (e.g. registration), we collect the data you voluntarily provide, such as your name and email address, to respond to your inquiry or to send you specific information. We do not share this data without your permission.

We will process the data your provide only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Cookies

This website uses cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as a shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Settings on our website.

Learn more about who we are, how you can contact us and how we process personal data in this Privacy Policy.

Your consent applies to the following domains: teamscale.com


 

Cookie Name

Provider

Category

Expiry

Description

__hs_do_not_track

teamscale.com

necessary

179 days

Prevents the tracking code from sending any information to HubSpot

__hs_cookie_cat_pref

teamscale.com

necessary

180 days

The HubSpot Cookie Banner's consent preferences cookie.

__cf_bm

teamscale.com

necessary

29 minutes

Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions.

__cf_bm

hubspot.com

necessary

30 minutes

Cloud flare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions.

__cfruid

teamscale.com

necessary

session

Used by the content network, Cloudflare, to identify trusted web traffic.

_cfuvid

hubspot.com

necessary

session

Cloud flare's rate-limiting detection for multiple users with the same IP.

__hssrc

teamscale.com

analytics

session

Used to determine if a session is a new session

__hssc

teamscale.com

analytics

29 minutes

Analytics session cookie

__hstc

teamscale.com

analytics

179 days

Analytics tracking cookie

hubspotutk

teamscale.com

analytics

179 days

Contains visitor's identity

_ga

teamscale.com

analytics

399 days

ID used to identify users (Google Analytics)

_ga_K8HKE96BTG

teamscale.com

analytics

399 days

Used to persist session state (Google Analytics)

marker_id

teamscale.com

functional

269 days

marker.io feedback tool (for internal use only)

 

5. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Objecting to the collection of data

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.

For more information about how Google Analytics handles user data, see Google's privacy policy: support.google.com/analytics/answer/6004245.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Conversion-Tracking

This website uses Google Conversion Tracking. The provider of this service is Google Ireland Limited 8 / 11 (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the assistance of Google Conversion Tracking, we are in a position to recognize whether the user has completed certain actions. For instance, we can analyze the how frequently which buttons on our website have been clicked and which products are reviewed or purchased with particular frequency. The purpose of this information is to compile conversion statistics. We learn how many users have clicked on our ads and which actions they have completed. We do not receive any information that would allow us to personally identify the users. Google as such uses cookies or comparable recognition technologies for identification purposes.

We use Google Conversion Tracking on the basis of Art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in the analysis of the user patterns with the aim of optimizing both, the operator’s web presentation and advertising. If a respective declaration of consent was requested (e.g., concerning the storage of cookies), processing shall occur exclusively on the basis of Art. 6(1)(a) GDPR; the given consent may be revoked at any time.

For more information about Google Conversion Tracking, please review Google’s data protection policy at: https://policies.google.com/privacy 

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States. The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

6. Newsletter

MailChimp

This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

We use MailChimp to analyze our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp's servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.

If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

Data processing is based on Art. 6 (1) (a) GDPR. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For details, see the MailChimp privacy policy at mailchimp.com/legal/terms/.

Completion of a data processing agreement

We have entered into a data processing agreement with MailChimp, in which we require MailChimp to protect the data of our customers and not to disclose said data to third parties. This agreement may be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.

7. Event Registration

Data Processing by Third Parties

Zapier

We use Zapier to integrate several databases and web tools. Zapier is a service provided by Zapier Inc., 548 Market St #62411, San Francisco, California 94104, USA. With the use of Zapier, personal data are conveyed to the USA, which is classified as a nation with insecure data protection law. We do not have knowledge which data are processed, how they are used and how long they are stored by Zapier. We entered a Data Processing Agreement with Zapier, as requested by Article 28 GDPR.

For further information see Zapiers privacy policy https://zapier.com/privacy/.

Zoom

We use Zoom to manage and conduct our virtual events. Zoom is a service provided by Zoom Video Communications Inc., 55 Almaden Blvd, Suite 600, San Jose, California 95113, USA. With the use, name and email address are conveyed to Zoom. We do not have knowledge how they are used and how long they are stored by Zoom. We entered a Data Processing Agreement with Zoom, as requested by Article 28 GDPR.

For further information see Zooms privacy policy https://explore.zoom.us/de/privacy/.And their document specifically on the GDPR https://explore.zoom.us/en/gdpr/.

Pipedrive


We use Pipedriva as a customer relations management system. Pipedrive is a service provided by Pipedrive OÜ, Mustamäe tee 3a, 10615 Tallinn, Estland, EU. All personal data are processed within the EU by Pipedrive. We entered a Data Processing Agreement with Pipedrive, as requested by Article 28 GDPR.

For further information see Pipedrives privacy policy https://www.pipedrive.com/en/privacy.

HubSpot


To manage event registrations we use HubSpot, a service provided by HubSpot Inc., 25 First Street, Cambridge, MA 02141 USA. All personal data are processed within the EU by HubSpot. We do not have knowledge how they are used and how long they are stored by HubSpot. We entered a Data Processing Agreement with HubSpot, as requested by Article 28 GDPR.

For further information see HubSpots privacy policy https://legal.hubspot.com/privacy-policy.

8. HubSpot

We use Hubspot on this website. The provider is Hubspot Inc. 25 Street, Cambridge, MA 02141 USA (hereafter Hubspot).

Hubspot enables us, among other things, to manage existing and potential customers and customer contacts, to communicate with you and to plan and execute marketing activities in line with your interests. Hubspot enables us to capture, sort and analyze customer interactions via email, social media, or phone across multiple channels. The personal data collected in this way can be evaluated and used for communication with the potential customer or marketing measures (e.g., newsletter mailings). Hubspot also enables us to collect and analyze the user behavior of our contacts on our website.

The use of Hubspot is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication. If consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR; consent may be revoked at any time.

For details, please refer to Hubspot’s privacy policy: https://legal.hubspot.com/de/privacy-policy

Data transmission to the US is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.hubspot.de/data-privacy/privacy-shield

Contract data processing agreement

We have concluded an order processing contract with Hubspot CRM. This is a contract that is required by data protection law and ensures that Hubspot CRM processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

9. Information to be provided

Find more detailed information to be provided where personal data are collected from the data subject under Article 13 of the GDPR here.

We are obliged to provide you with the following information concerning data protection in case of first contact by Art. 12, 13 GDPR: When you contact us, we will process your personal data only if you gave your consent (Article 6(1)(a) GDPR), if we have a legitimate interest to process the data (Article 6(1)(f) GDPR), if we perform a legal contract with you (Article 6(1)(b) GDPR) or in accordance with a legal obligation.

Your personal data will be stored unless you withdraw your consent, you request deletion or the purpose for storing is outdated. You have the right to access, correct, delete or update any of your personal information we hold about you at any time and free of charge. Furthermore you have the right to request restriction of processing your personal data under certain circumstances.Where you gave us consent to use your information for a specific purpose, you have the right to withdraw your consent at any time. You have the right to data portability and to lodge a complaint with a supervisory authority.Withdrawing your consent will not affect the processing that has already taken place, nor will it affect further processing of your personal information conducted in reliance on other lawful processing grounds other than consent. To withdraw your consent, please contact us by email: info@cqse.eu. You may contact our Data Protection Officer at dpo@cqse.eu.

10. Change of our data privacy policy

To ensure that our Data Privacy Policy also meets the current statutory requirements, we reserve the right to make changes at any time. This also applies in the event that the Data Privacy Policy must be amended due to new or revised offerings, for example new services. The new Data Privacy Policy then applies to your next visit to our site.